Return & Refund Policy

  • You can return or exchange the product within 7 days of delivery.
  • All products being returned must be unworn, unwashed, and in their original packaging with all tags still attached.
  • After shipping, we CANNOT accept cancellations or changes to the order.
  • Within 15 days of receiving your returned merchandise, we will issue a refund in the same form as the original payment. Your refund will include the purchase price of the item less any applicable sales taxes, except the cost of any customizations.
  • The reimbursement will not consider any initial discounts or special offers.
  • The fees of shipping and handling are not refundable.
  • Orders with a discount of 15% or more cannot be exchanged or reimbursed.
  • Differences in color, size, and embroidery can range from 5% to 7%.

FOR RETURN YOU CONTACT US: SUPPORT@THENABIA.COM